COVID-19 PUBLIC ADVISORY

Guidelines for Domestic & International Passengers arriving via the Mactan-Cebu International Airport (MCIA)

All arriving domestic passengers are reminded to strictly adhere to the following guidelines and documentary requirements upon check-in at their port of origin and upon arrival at MCIA.

This is in compliance with the local regulations and protocols of the local governments of Cebu City, Cebu Province, Lapu-Lapu City, and Mandaue City.

This section is currently being updated. The content will appear once available. In the meantime, you may directly get in touch with the local government for inquiries and concerns on specific entry requirements:

Cebu Province:

[email protected]

(+63 32) 888 2328

Cebu City

(+63 32) 233-4194 / 254-8637 / 411-0102 / 411-0126

Lapu-Lapu City

(+63) 0967 220 6071 / 0961 806 7946 / 0961 806 7941 / 0961 792 3000 / 0961 441 6690

Mandaue City

[email protected] , [email protected] , [email protected]

(+63 32) 383 1658 / 230 4500 / 0948 988 6872 / 0916 442 1608 / (+63 32) 343 9091

Passengers are strongly advised to continuously monitor the status of their flights and to ensure the requirements are complete in compliance with the regulations and guidelines of the LGU of their point of origin and destination.

Pre-departure Reminders

Pursuant to the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF) Resolution Nos. 96 and 97, all international passengers arriving at Mactan-Cebu International Airport (MCIA) shall observe the following arrival protocols starting February 1, 2021.

BEFORE YOUR SCHEDULED ARRIVAL

Before your scheduled arrival at MCIA and during check-in, ensure the following:

  • For all types of passengers, complete the online MCIA Passenger Arrival Registration Form via https://mactancebuairport.com/covid-19-registration within five (5) days before your scheduled arrival date at MCIA. Take note of your Barcode/Travel Reference Number (TRN) sent to your email address upon completion of the form.
    passenger covid test submission form
  • Adherence to the mandatory RT-PCR swab testing on the 5th day from the arrival date at MCIA.
  • For non-OFW Filipinos and foreign nationals, the following required arrangements are shouldered by the passengers:

WHEN YOU ARRIVE AT MCIA

For ease and smooth arrival at MCIA, follow the step-by-step guide to familiarize yourself on the arrival and quarantine protocols:

Step 1. In-flight procedures. Prior to arrival, fill out the following forms distributed by the airline crew while on flight:

  • Health Declaration Form
  • Immigration Arrival Card

Step 2. Arrival briefing. Upon arrival, undergo required briefing by the Bureau of Quarantine (BOQ).

Step 3. Validation. Once briefing is done, proceed to the Validation Counter and present the following:

  • Barcode/Travel Reference Number (TRN)
  • Passport
  • Boarding Pass
  • Health Declaration Form
  • Keep the printed barcode until the date of your scheduled swab test.

Step 4. Thermal scanning. Proceed to thermal scanning by the BOQ.

Step 5. Immigration clearance. Proceed to the Immigration counter for clearance. Submit Immigration Arrival Card.

Step 6. At the Arrival Reclaim Hall. Proceed to the designated counters at the Arrival Reclaim Hall:

  • For OFWs: OWWA Counter for hotel accommodation assignment
  • For non-OFW Filipinos and foreign nationals: Cashier counter for payment of swab test (PHP and Visa card are accepted. For other currencies, proceed to the foreign exchange counter at the arrivals area.)

Step 7. Claim luggage. Proceed to assigned reclaim belt to claim baggage.

Step 8. Designated waiting area. Proceed to the designated waiting area and wait for a representative from the respective agencies for Customs clearance:

  • OWWA for OFWs
  • Accredited hotel representatives for returning non-OFW Filipinos and foreign nationals

Step 9. Customs clearance. Proceed to Customs counter for clearance.

Step 10. Quarantine facility transfer. Proceed to your designated vehicle with your respective agency representative for hotel or quarantine accommodation drop-off.

Step 11. Swab test day. On your swab test date scheduled five (5) days from your arrival date, submit the printed barcode to the medical personnel then undergo swab testing. The swab testing shall be performed at your designated quarantine facility.

Step 12. Releasing of test results. Test results are released within 24-48 hours via the email address provided in the online registration form.

  • If swab test result is positive, BOQ will coordinate with the passenger for specific instructions. The passenger must comply with the mandated health, safety, and treatment protocols of the DOH and BOQ.
  • If swab test result is negative, the passenger will receive the test result via email from the BOQ.

For inquiries on test result, please contact the Bureau of Quarantine (BOQ) via [email protected] or call (032) 494-7000, 7688 to 7690.

Step 13. Home bound. If swab test result is negative, coordinate with your LGU for further instructions on transport and completion of the remainder of the 14-day quarantine. You may coordinate with your LGUs for pick up or arrange your own transportation depending on the instructions of your LGU.

PREPAYMENT INSTRUCTIONS FOR YOUR SWAB TEST

Pre-payment is encouraged to facilitate smooth process upon arrival. This is only for non-OFW Filipinos and foreign nationals.

To pre-pay for the swab testing, follow the steps:

1. After completing your online registration and once you receive your barcode/TRN, pay at least 48 hours before your scheduled arrival date. The following are the available payment methods:

  • Bank Transfer or Direct Deposits (Indicate the passenger’s full name and arrival date in the details/notes section)

    United Coconut Planters Bank (UCPB) – SM City Cebu Branch
    Account Name: PRIME CARE CEBU
    Account Number: 00-318-1044-220
    Swift Code: UCPBPHMM
    Contact details: Janna Ragas (0927 955 5568)
  • Money Remittance Centers
    You may ask someone to visit the following money remittance centers:
    Palawan, Cebuana Lhuillier, M Lhuillier, LBC, Western Union, etc.
    Payee: Janna Ragas (0927 955 5568)
  • Other methods
    You may ask someone to visit Prime Care Medical Clinic located at APM Mall, across SM City Cebu, North Reclamation Area, Cebu City

2. Once payment is done, fill out the Prime Care Prepayment Form via https://bit.ly/PrimeCarePrepayment Present the prepayment confirmation at the Cashier Counter upon arrival. Cash and credit card are also accepted to process payment.