All arriving domestic passengers are reminded to strictly adhere to the following guidelines and documentary requirements upon check-in at their port of origin and upon arrival at MCIA.
This is in compliance with the local regulations and protocols of the local governments of Cebu City, Cebu Province, Lapu-Lapu City, and Mandaue City.
Pursuant to the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF) Resolution Nos. 96 and 97, all international passengers arriving at Mactan-Cebu International Airport (MCIA) shall observe the following arrival protocols starting February 1, 2021.
Before your scheduled arrival at MCIA and during check-in, ensure the following:
For ease and smooth arrival at MCIA, follow the step-by-step guide to familiarize yourself on the arrival and quarantine protocols:
Step 1. In-flight procedures. Prior to arrival, fill out the following forms distributed by the airline crew while on flight:
Step 2. Arrival briefing. Upon arrival, undergo required briefing by the Bureau of Quarantine (BOQ).
Step 3. Validation. Once briefing is done, proceed to the Validation Counter and present the following:
Step 4. Thermal scanning. Proceed to thermal scanning by the BOQ.
Step 5. Immigration clearance. Proceed to the Immigration counter for clearance. Submit Immigration Arrival Card.
Step 6. At the Arrival Reclaim Hall. Proceed to the designated counters at the Arrival Reclaim Hall:
Step 7. Claim luggage. Proceed to assigned reclaim belt to claim baggage.
Step 8. Designated waiting area. Proceed to the designated waiting area and wait for a representative from the respective agencies for Customs clearance:
Step 9. Customs clearance. Proceed to Customs counter for clearance.
Step 10. Quarantine facility transfer. Proceed to your designated vehicle with your respective agency representative for hotel or quarantine accommodation drop-off.
Step 11. Swab test day. On your swab test date scheduled five (5) days from your arrival date, submit the printed barcode to the medical personnel then undergo swab testing. The swab testing shall be performed at your designated quarantine facility.
Step 12. Releasing of test results. Test results are released within 24-48 hours via the email address provided in the online registration form.
For inquiries on test result, please contact the Bureau of Quarantine (BOQ) via [email protected] or call (032) 494-7000, 7688 to 7690.
Step 13. Home bound. If swab test result is negative, coordinate with your LGU for further instructions on transport and completion of the remainder of the 14-day quarantine. You may coordinate with your LGUs for pick up or arrange your own transportation depending on the instructions of your LGU.
Pre-payment is encouraged to facilitate smooth process upon arrival. This is only for non-OFW Filipinos and foreign nationals.
To pre-pay for the swab testing, follow the steps:
1. After completing your online registration and once you receive your barcode/TRN, pay at least 48 hours before your scheduled arrival date. The following are the available payment methods:
2. Once payment is done, fill out the Prime Care Prepayment Form via https://bit.ly/PrimeCarePrepayment Present the prepayment confirmation at the Cashier Counter upon arrival. Cash and credit card are also accepted to process payment.