Press Release

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March,18 2020

For the information of our passengers, please read further the flight cancellation announcements from Philippine-based airlines operating in Mactan-Cebu International Airport (MCIA) in light of the Enhanced Community Quarantine measure raised in Luzon and other travel restrictions implemented by different local government units:

AirAsia Advisory as of March 17, 2020

In compliance with the Philippine government’s directive imposing travel restrictions due to the current public health situation, AirAsia is cancelling all its domestic flights to/from the Ninoy Aquino International Airport and to/from the Clark International Airport until 14 April. International flights from both said airports will also be cancelled starting 20 March until 14 April.

Meantime, AirAsia’s domestic and international flights from its other hubs in the Philippines--Cebu and Kalibo--have similarly been cancelled, dates of which follow directives of respective local government units.

View full announcement here: https://tinyurl.com/yx7u6fob

Cebu Pacific Advisory as of March 17, 2020: Suspension of all Flight Operations due to COVID-19

ALL CEBU PACIFIC AND CEBGO FLIGHTS WILL BE CANCELLED from March 19 until April 14, 2020, in support of government regulations on COVID-19.

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The Philippine government recently implemented Enhanced Community Quarantine over Luzon, and similar directives across various provinces in the country. We are ensuring the safety of our passengers and operations teams, in compliance with the stricter quarantine measures, land travel restrictions and regulations in place.

The last day of operations will be on March 18, 2020 where Cebu Pacific will operate the following flights from Manila Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali, and Jakarta.

View full announcement here: https://tinyurl.com/wrz3743

Philippine Airlines Advisory as of March 17, 2020

In compliance with the Philippine government's Enhanced Community Quarantine measure over the Region of Luzon, including Metro Manila, ALL DOMESTIC FLIGHTS of Philippine Airlines are CANCELLED effective 17 March 2020 until April 12, 2020. Flights shall resume on 13 April 2020.

We continue to operate INTERNATIONAL FLIGHTS up to 11:59PM March 19, 2020. We will announce in due course the status of our international flights from March 20 up to April 12, as we are presently coordinating with government authorities on the relevant implementing details.

View full announcement here: https://tinyurl.com/uoa4h8y

Medical team to be stationed at the arrivals area

A medical team will be stationed at the arrivals area of Terminals 1 and 2 to provide information and advice to any passengers. The Bureau of Quarantine will however maintain primary responsibility for dealing with suspected cases.

AirSwift Advisory as of March 15, 2020

In light of the municipal government’s directive of cancelling domestic air travel to and from Cebu City to help contain the spread of COVID-19, AirSWIFT will cancel all El Nido-Cebu-El Nido flights effective March 17, 2020 - April 14, 2020.

For holders of tickets issued by our accredited travel agents, please contact or visit your travel agents for your flight changes. For tickets booked through our website or at AirSWIFT Reservations, you may reach us at (02) 5318 5940 or email us at [email protected] swift.com to discuss your travel options.

Please note that these announcements are subject to change at any time by the respective airlines. We strongly advise the passengers to coordinate regularly with their airlines for announcements and updates related to their flight scheduled.

MCIA Passenger Assistance

We remain committed to providing the passengers a safe and hassle-free journey as they travel through Mactan-Cebu International Airport. For any inquiry or assistance, passengers may send us a direct message through our Facebook page, call the MCIA hotline at (032) 494-7000, or email [email protected]

Meanwhile, passengers may also approach our Passenger Service Agents at any Information Desks located at the arrivals and departures area in MCIA Terminals 1 and 2.

We apologize for any inconvenience caused to your travel plans during this difficult situation.

For media inquiries:

For Mactan-Cebu International Airport COVID-related questions and other airport queries, please email to [email protected]